Records of Success
Roeder Consulting is focused on results. We’d like to share some of our staff's success stories:
Strategic Implementations
- Integrated sales support functions across the two largest divisions of a Fortune 100 manufacturer. Achieved results by leading five aligned client teams with about 35 cross-functional members. [Read Case Study...]
- Improved effectiveness and efficiency of customer support function for a Fortune 100 manufacturer. Results include greatly enhanced customer focus and over $1MM in annual cost savings. Achieved results as leader of three aligned teams with about 30 cross-functional members.
- Worked with the Sales and Marketing team at an automotive manufacturer to improve their incentives and pricing structure.
Process Improvements
- Helped a 600 store, North American retail chain improve inventory productivity and profitability. Designed new processes focused on: measuring productivity per linear foot, identifying and managing under-performing products, performance tracking for merchandising & buying. [Read Case Study...]
- Implemented new manufacturing initiatives to help a major business newspaper publisher save 45 minutes in their printing operations, creating an additional window for breaking news stories.
- Implemented merchandising process improvements for an online consumer products auction site. Project tightened linkage between corporate strategy and buying practices.
Program Management
- Managed a two-year, $6.5 million cross-functional implementation for a leading manufacturer of steel. Cross-functional effort led to the on-time and on-budget implementation of a Computerized Maintenance Management System. Also, the client experienced a reduction in maintenance costs and unplanned outages. [Read Case Study...]
- Achieved incremental, profitable first-year revenues of $8 million for a major propane distributor while guiding them through the launch of a new division and a new product line.
- Led call center project teams in the areas of process, training, and systems for a major online consumer auction. Call center average speed of answer dropped from 50 minutes to less than 2 minutes and customer call abandon rates dropped over 75%.
"Roeder Consulting provided critical services, direction and leadership to help execute our business unit strategy. As a result, our new unit generated $8 million in profitable revenues its first year."
—President, Consumer
Products Division